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Frequently Asked Questions

What's the difference between the trial and the paid version of this application?

How can I change my camera's mode setting (50hz/60hz/Outdoor)?

How can I change my camera's brightness setting?

Why don't my presets work?

How can I enable recording/taking pictures when motion is detected?

What other camera types do you plan to support?

Answers

What's the difference between the trial and the paid version of this application?

There is no difference in features between the trial and paid version of the application. The only difference is that the trial version will stop working after 7 days.

How can I change my camera's mode setting (50hz/60hz/Outdoor)?

To change your camera's mode, navigate to the full screen camera view. Swipe from the right or move your mouse to the upper right corner and then choose the Windows "Settings" charm. From the CameraKaze settings page on the right of the screen, choose "Options". You can then set various camera specific options, including the camera's Mode setting.

How can I change my camera's brightness setting?

To change your camera's brightness setting, navigate to the full screen camera view. Swipe from the right or move your mouse to the upper right corner and then choose the Windows "Settings" charm. From the CameraKaze settings page on the right of the screen, choose "Options". You can then set various camera specific options, including the camera's brightness setting.

How can I enable recording/taking pictures when motion is detected?

To enable recording and/or taking pictures when motion is detected, navigate to the full screen camera view. Swipe from the right or move your mouse to the upper right corner and then choose the Windows "Settings" charm. From the CameraKaze settings page on the right of the screen, choose "Options". You can then set various camera specific options, including the ability to take pictures or record videos when motion is detected. Next, open the bottom command bar on the same screen and choose the command to enable motion detection.

Why don't my presets work?

In order for presets to work, they must be enabled. To verify that presets are enabled for your camera, select your camera on the home screen and then choose "Admin Settings" from the bottom app bar. Enter admin credentials and then navigate to the "PTZ Settings" tab, and verify that "Enable presets" is checked.

What other camera types do you plan to support?

Additional camera types, including cameras from other manufacturers, will be added based on customer demand. To request support for an additional camera type, send mail to support@camerakaze.com

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